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	<title>Business Analyst with a Difference &#187; Business Operations</title>
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	<description>Business Analyst with a Difference</description>
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		<title>Creating a Report to Tell a Story</title>
		<link>http://colleenchanblog.com/wordpress/2010/07/12/creating-a-story/</link>
		<comments>http://colleenchanblog.com/wordpress/2010/07/12/creating-a-story/#comments</comments>
		<pubDate>Mon, 12 Jul 2010 02:18:16 +0000</pubDate>
		<dc:creator>Colleen Chan</dc:creator>
				<category><![CDATA[Data Analytics]]></category>
		<category><![CDATA[Business Analytics]]></category>
		<category><![CDATA[Business Operations]]></category>
		<category><![CDATA[Orders Analysis]]></category>
		<category><![CDATA[Reporting]]></category>
		<category><![CDATA[Sales Forecasting]]></category>
		<category><![CDATA[Sales Operations Reporting]]></category>

		<guid isPermaLink="false">http://colleenchanblog.com/wordpress/?p=2601</guid>
		<description><![CDATA[Over the years as our personal computers have become faster and more powerful, our databases have change from being a flat file to relational to business intelligence technology we are using today. Talk about data overload! We can slice and dice the data any which way we want so we can end up with a [...]]]></description>
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		<slash:comments>6</slash:comments>
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		<title>Internal Transfer Rates</title>
		<link>http://colleenchanblog.com/wordpress/2009/12/07/internal-transfer-rates/</link>
		<comments>http://colleenchanblog.com/wordpress/2009/12/07/internal-transfer-rates/#comments</comments>
		<pubDate>Mon, 07 Dec 2009 05:30:35 +0000</pubDate>
		<dc:creator>Colleen Chan</dc:creator>
				<category><![CDATA[Data Analytics]]></category>
		<category><![CDATA[Business Operations]]></category>
		<category><![CDATA[Cost Allocation]]></category>
		<category><![CDATA[Decision Support]]></category>
		<category><![CDATA[Management Reporting]]></category>
		<category><![CDATA[Operations Dashboard]]></category>
		<category><![CDATA[OPEX]]></category>
		<category><![CDATA[Planning]]></category>

		<guid isPermaLink="false">http://colleenchanblog.com/wordpress/?p=1698</guid>
		<description><![CDATA[The Operations dashboard demonstrated that an organisation is able to split the decision and data, using profitability analysis to analyse decision in operations to mitigate short term risk of the business. The business has to be able to apportion the different costs in all lines of business and market segments to the correct revenue stream. [...]]]></description>
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		<slash:comments>4</slash:comments>
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		<item>
		<title>Customer Service Experience Part 2</title>
		<link>http://colleenchanblog.com/wordpress/2009/11/17/customer-service-experience-part-2/</link>
		<comments>http://colleenchanblog.com/wordpress/2009/11/17/customer-service-experience-part-2/#comments</comments>
		<pubDate>Tue, 17 Nov 2009 00:12:35 +0000</pubDate>
		<dc:creator>Colleen Chan</dc:creator>
				<category><![CDATA[Rant]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Operations]]></category>
		<category><![CDATA[Customer Management]]></category>
		<category><![CDATA[Customer service]]></category>

		<guid isPermaLink="false">http://colleenchanblog.com/wordpress/?p=1589</guid>
		<description><![CDATA[With the world growing smaller and smaller and with the mobility of our labour force we are using services that are not in the same country that we reside in and without the expected results. I have had a recent problem with my web site. And of course my host is not in Australia. I [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Operations Dashboard for a Matrix Organisation</title>
		<link>http://colleenchanblog.com/wordpress/2009/11/01/operations-dashboard/</link>
		<comments>http://colleenchanblog.com/wordpress/2009/11/01/operations-dashboard/#comments</comments>
		<pubDate>Sun, 01 Nov 2009 09:07:02 +0000</pubDate>
		<dc:creator>Colleen Chan</dc:creator>
				<category><![CDATA[Data Analytics]]></category>
		<category><![CDATA[Business Operations]]></category>
		<category><![CDATA[Decision making]]></category>
		<category><![CDATA[Decision Support]]></category>
		<category><![CDATA[Investment]]></category>
		<category><![CDATA[Management Reporting]]></category>
		<category><![CDATA[Operations Dashboard]]></category>
		<category><![CDATA[OPEX]]></category>
		<category><![CDATA[ROI]]></category>

		<guid isPermaLink="false">http://colleenchanblog.com/wordpress/?p=1363</guid>
		<description><![CDATA[Seth Godin recently wrote “When data and decisions collide”. Over the next posts I will describe a model where decisions and data do not collide.  Organisations make decisions for the business based on reports from various sources. The long term objective of any profit-organisation is the business must be running to profit, otherwise no reason [...]]]></description>
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		<slash:comments>5</slash:comments>
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