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	<title>Business Analyst with a Difference &#187; Rant</title>
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	<description>Business Analyst with a Difference</description>
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		<title>The Statistician is a Slut</title>
		<link>http://colleenchanblog.com/wordpress/2009/12/11/the-statistician-is-a-slut/</link>
		<comments>http://colleenchanblog.com/wordpress/2009/12/11/the-statistician-is-a-slut/#comments</comments>
		<pubDate>Fri, 11 Dec 2009 03:38:27 +0000</pubDate>
		<dc:creator>Colleen Chan</dc:creator>
				<category><![CDATA[Data Analytics]]></category>
		<category><![CDATA[Rant]]></category>
		<category><![CDATA[Business Analyst]]></category>
		<category><![CDATA[Statistics]]></category>

		<guid isPermaLink="false">http://colleenchanblog.com/wordpress/?p=1951</guid>
		<description><![CDATA[I was watching the late night news when a program that is shown at an earlier time The 7pm Project came on. I usually don’t watch at that time as I am watching the ABC news. This was on the Friday, 4th December. Dr Karl was being interviewed about his science. There was an item regarding [...]]]></description>
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		<slash:comments>12</slash:comments>
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		<title>Our Sick Hospitals</title>
		<link>http://colleenchanblog.com/wordpress/2009/11/24/our-sick-hospitals/</link>
		<comments>http://colleenchanblog.com/wordpress/2009/11/24/our-sick-hospitals/#comments</comments>
		<pubDate>Tue, 24 Nov 2009 07:19:14 +0000</pubDate>
		<dc:creator>Colleen Chan</dc:creator>
				<category><![CDATA[Rant]]></category>
		<category><![CDATA[National health reform]]></category>

		<guid isPermaLink="false">http://colleenchanblog.com/wordpress/?p=1646</guid>
		<description><![CDATA[We are very lucky here in Australia, we experience some of the best rates of public health care in the world. But we have a very sick public hospital system. Read More&#8230; &#8220;OPEN FORUM, Australia&#8217;s most diverse online think-tank, is the discussion forum of choice for Aussie thinkers from all sides of the fence. An independent, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Our Temperamental Computers</title>
		<link>http://colleenchanblog.com/wordpress/2009/11/17/our-temperamental-computers/</link>
		<comments>http://colleenchanblog.com/wordpress/2009/11/17/our-temperamental-computers/#comments</comments>
		<pubDate>Tue, 17 Nov 2009 01:08:16 +0000</pubDate>
		<dc:creator>Colleen Chan</dc:creator>
				<category><![CDATA[Rant]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Computers]]></category>
		<category><![CDATA[Feng shui]]></category>

		<guid isPermaLink="false">http://colleenchanblog.com/wordpress/?p=1605</guid>
		<description><![CDATA[You know the feeling, you are staring at the computer and it won’t do what you want it to do. You want to pick the monitor up, shake it and say “Wake up to yourself. You are supposed to make my life easier!” After my experience with Customer Service Experience Part 2, I was ready [...]]]></description>
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		<slash:comments>23</slash:comments>
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		<title>Customer Service Experience Part 2</title>
		<link>http://colleenchanblog.com/wordpress/2009/11/17/customer-service-experience-part-2/</link>
		<comments>http://colleenchanblog.com/wordpress/2009/11/17/customer-service-experience-part-2/#comments</comments>
		<pubDate>Tue, 17 Nov 2009 00:12:35 +0000</pubDate>
		<dc:creator>Colleen Chan</dc:creator>
				<category><![CDATA[Rant]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Operations]]></category>
		<category><![CDATA[Customer Management]]></category>
		<category><![CDATA[Customer service]]></category>

		<guid isPermaLink="false">http://colleenchanblog.com/wordpress/?p=1589</guid>
		<description><![CDATA[With the world growing smaller and smaller and with the mobility of our labour force we are using services that are not in the same country that we reside in and without the expected results. I have had a recent problem with my web site. And of course my host is not in Australia. I [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Stating the Obvious</title>
		<link>http://colleenchanblog.com/wordpress/2009/10/08/junk-mail/</link>
		<comments>http://colleenchanblog.com/wordpress/2009/10/08/junk-mail/#comments</comments>
		<pubDate>Thu, 08 Oct 2009 10:26:13 +0000</pubDate>
		<dc:creator>Colleen Chan</dc:creator>
				<category><![CDATA[Rant]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer Management]]></category>
		<category><![CDATA[Employment]]></category>
		<category><![CDATA[Junk Mail]]></category>
		<category><![CDATA[Spam]]></category>

		<guid isPermaLink="false">http://colleenchanblog.com/wordpress/?p=1151</guid>
		<description><![CDATA[What is it with junk mail and spamming? They fill our mail boxes full of rubbish, they may think it is not rubbish but with the amount we receive daily it all becomes rubbish as there is so much to sort through. Our poor letter boxes sitting outside our homes or stacked up in towers [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>After Sales Service&#8230;</title>
		<link>http://colleenchanblog.com/wordpress/2009/08/22/after-sales-service/</link>
		<comments>http://colleenchanblog.com/wordpress/2009/08/22/after-sales-service/#comments</comments>
		<pubDate>Fri, 21 Aug 2009 15:44:16 +0000</pubDate>
		<dc:creator>Colleen Chan</dc:creator>
				<category><![CDATA[Rant]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer Management]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Employment]]></category>

		<guid isPermaLink="false">http://colleenchanblog.com/wordpress/?p=31</guid>
		<description><![CDATA[What has happened to Customer service? Has it disappeared forever? Is it because we rely so much on companies for their services that they can treat their customers with no respect? I am adverse at using customer service centre for any issues. When you get to the point of needing to use customer service it [...]]]></description>
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		<slash:comments>6</slash:comments>
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